旅游職業(yè)英語聽說實(shí)務(wù).2
定 價(jià):32.5 元
- 作者:《旅游職業(yè)英語》編寫組編
- 出版時間:2016/7/1
- ISBN:9787040457797
- 出 版 社:高等教育出版社
- 中圖法分類:F59
- 頁碼:69
- 紙張:膠版紙
- 版次:1
- 開本:16K
《旅游職業(yè)英語》立體化系列教材注重提高學(xué)生在全球化環(huán)境和真實(shí)工作中與多元文化人群用英語交流的能力。在選材上注重橫面寬基(導(dǎo)游、旅行社、酒店;境內(nèi)、境外)和縱線遞進(jìn)相互結(jié)合,圍繞行業(yè)重點(diǎn)崗位分塊設(shè)計(jì),導(dǎo)游部分(基礎(chǔ)-提高-綜合)包括景點(diǎn)景區(qū)場館導(dǎo)游、線路導(dǎo)游、出境領(lǐng)隊(duì)等崗位;旅行社部分(基礎(chǔ)-提高-綜合)包括旅游銷售管理、團(tuán)組計(jì)調(diào)、證照票務(wù)、客服資訊等崗位;酒店部分(基礎(chǔ)-提高-綜合)包括銷售管理、前臺接待、客房餐飲、娛樂休閑、客服資訊等崗位。
Chapter One Tour Guide Services
Unit 1
National Guide
Section I Introduction: National Guide
Section II Note-taking & Interpretation: Meeting Tourists at the Airport
Section III Speech-making & Discussion: The Dos of National Guide
Section IV Career Salon: Ten Hurt as Tourist Train Topples
Section V Culture Salon: Chinese Knot
Section VI Useful Words & Expressions
Unit 2
Tour Leader
Section I Introduction: Tour Leader
Section II Note-taking & Interpretation: At the Airport
Section III Speech-making & Discussion: Working Procedures and Skills
Section IV Career Salon: Recreational Facility Safety
Section V Culture Salon: Paper-cut for Window Decoration
Section VI Useful Words & Expressions
Chapter Two Travel Ageny Services
Unit 3
Itinerary Designing
Section I Introduction: Itinerary Designer
Section II Note-taking & Interpretation: Planning the Itinerary
Section III Speech-making & Discussion: An Itinerary Design
Section IV Career Salon: Top Tips for Safe Travel Abroad
Section V Culture Salon: The Diabolo
Section VI Useful Words & Expressions
Unit 4
Travel Planner
Section I Introduction: Travel Planner
Section II Note-taking & Interpretation: Inquiry
Section III Speech-making & Discussion: Itinerary Presentation
Section IV Career Salon: Security Issues When Traveling Abroad
Section V Culture Salon: Chinese Bamboo Fans
Section VI Useful Words & Expressions
Unit 5
Customer Service
Section I Introduction: Dispute Coordinator
Section II Note-taking & Interpretation: Receiving Complaints
Section III Speech-making & Discussion: Handling Complaints
Sectian IV Career Salon: Tourists Killed in a Train Accident
Section V Culture Salon: Flower, Arrangement
Section VI Useful Words & Expressions
Chapter Three Hotel SerVices
Unit 6
Hotel Room Service
Section I Introduction: Room Attendant
Section II Note,taking .& Interpretation: Floor Attendant
Section III Speech-making & Discussion: After Checking in at the Hotel
Section IV Career Salon: Fire Fears for Swedish Ice Hotel
Section V Culture Salon: Traditional Chinese Lantern
Section VI Useful Words & Expressions
Unit 7
Restaurant
Section I Introduction: Waiter/Waitress
Section II Note-taking & Interpretation: Food and Beverage Service
Section III Speech-making & Discussion: Food
Section IV Career Salon: Hotel Fire
Section V Culture Salon: Sugar-coated Haws
Section VI Useful Words & Expressions
Unit 8
Hotel Recreation
Section I Introduction: Recreation-center Staff
Section II Note-taking & Interpretation: Offering Help and Advice
Section III Speech-making & Discussion: Introduction to the Hotel
Section IV Career Salon: Room Selection
Section V Culture Salon: Embroidery Appliques
Section VI Useful Words & ~Expressions
Useful Words & Expressions