《導(dǎo)游英語(附光盤第2版全國(guó)高職高專旅游管理專業(yè)系列規(guī)劃教材)》分為三大部分：第一部分內(nèi)容涉及導(dǎo)游迎接外國(guó)客人、帶領(lǐng)客人吃住行游購?qiáng)省g送客人等方面的工作程序和相關(guān)語言點(diǎn)。
第二部分內(nèi)容涉及和實(shí)際導(dǎo)游工作密切相關(guān)的海外游客感興趣的旅游專題。第三部分內(nèi)容涉及領(lǐng)隊(duì)帶領(lǐng)出境游客在海外旅游的工作程序和相關(guān)語言點(diǎn)。《導(dǎo)游英語(附光盤第2版全國(guó)高職高專旅游管理專業(yè)系列規(guī)劃教材)》既有利于導(dǎo)游更好地服務(wù)外國(guó)友人，使其感受中華燦爛文化；也有助于領(lǐng)隊(duì)更好地帶領(lǐng)國(guó)人踏出國(guó)門，拓寬視野。
PART Ⅰ ENGLISH FOR INBOUND TOUR GUIDES
Unit 1 Meeting the Tourists
Section 1 Situational Conversations
Conversation 1 Meeting the New Arrivals atthe Airport
Conversation 2 Going through the CustomsFormalities
Conversation 3 On the Way to theHotel
Section 2 Text A WelcomeSpeech
Unit 2 Accommodation
Section 1 Situational Conversations
Conversation 1 Checking in
Conversation 2 Handling Complaint aboutthe Housekeeping Service
Conversation 3 Checking out
Section 2 Text Lily Hotel
Unit 3 Dining
Section 1 Situational Conversations
PART Ⅰ ENGLISH FOR INBOUND TOUR GUIDES
Unit 1 Meeting the Tourists
Section 1 Situational Conversations
Conversation 1 Meeting the New Arrivals atthe Airport
Conversation 2 Going through the CustomsFormalities
Conversation 3 On the Way to theHotel
Section 2 Text A WelcomeSpeech
Unit 2 Accommodation
Section 1 Situational Conversations
Conversation 1 Checking in
Conversation 2 Handling Complaint aboutthe Housekeeping Service
Conversation 3 Checking out
Section 2 Text Lily Hotel
Unit 3 Dining
Section 1 Situational Conversations
Conversation 1 Seating the Guests
Conversation 2 At the ChineseRestaurant
Conversation 3 At the WesternRestaurant
Section 2 Text Beijing RoastDuck
Unit 4 Transportation
Section 1 Situational Conversations
Conversation 1 Asking the Way
Conversation 2 Booking Tickets
Conversation 3 Leading a Tour Group toTake the Train
Section 2 Text Public Transportationof Beijing
Unit 5 Sightseeing
Section 1 Situational Conversations
Conversation 1 Conducting a SightseeingTour in Hangzhou
Conversation 2 Taking a Natural SceneryTour in China
Conversation 3 Visiting the Jade BuddhaTemple
Section 2 Text The Yangtze ThreeGorges
Unit 6 Shopping
Section 1 Situational Conversations
Conversation 1 At the Arts and CraftStore
Conversation 2 At the DepartmentStore
Conversation 3 At the SouvenirDepartment
Section 2 Text Shanghai CarpetFactory
Unit 7 Entertainment
Section 1 Situational Conversations
Conversation 1 Talking about theRecreation and Fitness Center
Conversation 2 Booking Tickets for PekingOpera
Conversation 3 Making Appointment
Section 2 Text Peking Opera
Unit 8 Farewell
Section 1 Situational Conversations
Conversation 1 Bidding Farewell to theTourist
Conversation 2 Checking in at theAirport
Conversation 3 Seeing the Touristoff
Section 2 Text A FarewellSpeech
PART Ⅱ TOPICS FOR FOREIGN TOURISTS
Unit 9 Introduction to China
Unit 10 History of China
Unit 11 Population and Nationalities of China
Unit 12 Political System of China
Unit 13 The Present Status of Education and PublicHealth in China
Unit 14 Economic Reform and Opening to the OutsideWorld
Unit 15 Traditional Chinese Medicine
Unit 16 Wushu and Taijiquan
Unit 17 Religions of China
Unit 18 Local Products
PART Ⅲ ENGLISH FOR OUTBOUND TOURLEADERS
Unit 19 At the Airport
Section 1 Situational Conversations
Conversation 1 At the InformationDesk
Conversation 2 At the Check-inCounter
Conversation 3 Going through the SecurityCheck
Conversation 4 At the Transfer Desk
Conversation 5 Flight is Delayed
Conversation 6 Luggage Claim
Conversation 7 Handling the ImmigrationProcedures
Conversation 8 Handling the EmigrationProcedures
Section 2 Text The Duty of a TourLeader
Unit 20 On the Plane
Section 1 Situational Conversations
Conversation 1 Asking for Drinks
Conversation 2 Meals on Board
Conversation 3 Airsickness
Conversation 4 Feeling a Little Cold
Conversation 5 Asking for Entry Cards andCustoms
Declarations
Conversation 6 Inquiry
Section 2 Text Air Travel Tips toMake Your Flight Easier
Unit 21 At the Hotel
Section 1 Situational Conversations
Conversation 1 Checking in
Conversation 2 Room Service
Conversation 3 Wake-up Call Service
Conversation 4 Laundry Service
Conversation 5 Checking out
Conversation 6 Reservation
Section 2 Text Classifications ofHotels
Unit 22 At the Restaurant and Bar
Section 1 Situational Conversations
Conversation 1 Arranging the TourGroup to Have a Meal
Conversation 2 Ordering Dinner
Conversation 3 Bill Payment
Conversation 4 At the Bar
Section 2 Text Western TableEtiquettes
Unit 23 Shopping
Section 1 Situational Conversations
Conversation 1 Buying Cosmetics
Conversation 2 Buying Watches
Conversation 3 Buying Some Fish Oil andSheep Oil Skin Care Items
Conversation 4 Buying Fruits
Conversation 5 Returning Goods for aRefund
Conversation 6 In the Duty Free Shop
Conversation 7 Inquiring about a TaxRefund
Section 2 Text Hong Kong--theShoppingParadise
Unit 24 Transportation
Section 1 Situational Conversations
Conversation 1 Taking a Taxi
Conversation 2 Taking a Bus
Conversation 3 Taking the Subway
Section 2 Text London's 5Airports
Unit 25 Sightseeing and Entertainment
Section 1 Situational Conversations
Conversation 1 Buying AdmissionTickets
Conversation 2 Watching aPerformance
Conversation 3 Taking a GroupPicture
ConversatiOn 4 Enjoying the RecreationalCenter
Section 2 Text The Floating Citywithout Auto
Unit 26 Safety abroad
Section 1 Situational Conversations
Conversation 1 Reporting to thePolice
Conversation 2 About Security in theHotel
Conversation 3 The Passport Loss of aTourist
Section 2 Text Safety Tips inRome
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