Unit 1 Table Reservation 1 Section A Warming-up 2 Section B Listening 4 Section C Speaking 5 Section D Reading 8 Section E Competence Development 12 Section F Tips 14 Unit 2 Chinese Food 15 Section A Warming-up 16 Section B Listening 18 Section C Speaking 19 Section D Reading 23 Section E Competence Development 27 Section F Tips 29 Unit 3 Western Food 30 Section A Warming-up 31 Section B Listening 33 Section C Speaking 34 Section D Reading 38 Section E Competence Development 42 Section F Tips 44 Unit 4 Banquet 45 Section A Warming-up 46 Section B Listening 48 Section C Speaking 49 Section D Reading 53 Section E Competence Development 57 Section F Tips 60 Unit 5 The Bar 61 Section A Warming-up 62 Section B Listening 64 Section C Speaking 65 Section D Reading 68 Section E Competence Development 72 Section F Tips 74 Unit 6 Fitness Centre 75 Section A Warming-up 76 Section B Listening 78 Section C Speaking 79 Section D Reading 82 Section E Competence Development 86 Section F Tips 88 Unit 7 Beauty Salon 89 Section A Warming-up 90 Section B Listening 92 Section C Speaking 93 Section D Reading 96 Section E Competence Development 100 Section F Tips 102 Unit 8 Shopping 103 Section A Warming-up 104 Section B Listening 106 Section C Speaking 107 Section D Reading 110 Section E Competence Development 114 Section F Tips 117 Unit 9 Conference Service 118 Section A Warming-up 119 Section B Listening 121 Section C Speaking 122 Section D Reading 126 Section E Competence Development 130 Section F Tips 132 Unit 10 Checking out 134 Section A Warming-up 135 Section B Listening 137 Section C Speaking 138 Section D Reading 141 Section E Competence Development 145 Section F Tips 147